Refund policy

Refund & Return Policy

Please read this policy carefully before placing an order.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery and contact us within 30 days of receipt if:

  • Your item arrives damaged

  • Your item is defective

  • You receive the wrong item

To report an issue, contact us at info@patchpatterns.com and include:

  • Your order number

  • Clear photos of the issue

If the issue is confirmed, we will replace the item or issue a refund at no additional cost. You do not need to return the defective item unless we specifically request it.

Exchanges

We do not offer direct exchanges. If your item qualifies due to damage or defect, a replacement will be produced and shipped at no cost.

Refunds

If a refund is approved:

  • It will be issued to your original payment method

  • Processing time: 3–7 business days

  • Your bank or card issuer may require additional time to post the refund

If more than 30 business days have passed since approval, please contact us at info@patchpatterns.com.

Contact

For all refund or return inquiries

Patchpatterns
Email: info@patchpatterns.com